Web PABX Enhancements

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More Information

1. Web PABX Features
2. Web PABX Usage
3. Web PABX List
4. Web PABX Charges
5. Web PABX Help
6. Web PABX Enhancements
7. Web PABX Forum

Contents


1 Member Requests

Requests for new or improved Web PABX features can be made on the Net2MAX Forum in the Web PABX Feature Request section.

Most SIP based VoIP networks will work with Web PABX transparently. But in some cases, some VoIP networks will need to be specially configured to interoperate with Net2MAX. Requests for special integration with troublesome VoIP Networks can be made in the same section on the forum.

Accepted requests will be listed in Accepted Feature Requests below with estimated times of completion.

The estimated times are indications only, the accepted integration or feature requests may be delayed or may not even be completed at all.


2 Accepted Feature Requests

2.1 Queues

Allow Members to have operator queues. Where operators can login and logoff.

ETA: Oct 2008

2.2 Recording

Allow recording of new file names dynamically. Caller can specify the file name by entering digits (e.g. 123) then a file is recorded with that name (e.g. 123.wav). This allow rapid recordings of a large number of voice files.

ETA: Nov 2008

2.3 Files

Allow multiple file upload, download and delete at once. Allow rename of files.

ETA: Dec 2008

2.4 Add Confirmation Beep for Recording

Beeps to inform the person who initiate the call recording (with *3*) that recording has started.

ETA: May 2009

2.5 Web Call Panel

Web based Call Panel that allows:

Viewing:

  1. Incoming caller phone number
  2. Which phone is busy, ringing or available
  3. Who is talking and to whom
  4. SIP registration status and reachability
  5. Message Waiting Indicator and count
  1. Audio Conference status (number of participants)
  2. Queue status (number of users waiting)
  3. Parked channels
  4. Logged in Agents

Controlling:

  1. Hang-up a channel
  2. Transfer a call with Drag & Drop
  3. Originate calls with Drag & Drop
  4. Automatically pop up web page (with caller details)
  5. Click-to-Dial from a web page
  1. Barge in on a call using drag & drop
  2. Set the caller id when transferring or originating a call
  3. Mute/Unmute Audio Conference participants

ETA: June 2009

2.6 Professional English System Voices

Replace English system prompts by engineers with professional voices.

ETA: July 2009

2.7 System Voice Prompt Override

Allow Members to record their own "system" voice prompts. When Members have a voice prompt with the same name as the system voice prompts then it will be played instead of the system voice prompts.

ETA: Aug 2009



3 Change Log

Dates Changes
29-Jan-2007 In-Call Member Menu
18-Oct-2006 Fax PABX automatically pass fax calls to Fax to Email
02-Aug-2006 Remote Computer Control
21-Jul-2006 Caller Ring Tone and Music
12-Jul-2006 Announce Voice File to Callee
6-Jul-2006 Local Number Override
13-Jun-2006 Network Number Conversion supports private VoIP networks
08-Jun-2006 Added "Called Number" detection
05-Jun-2006 Added "Echo" command for voice quality tests
18-May-2006 CLI for External Rates
02-Feb-2006 Refresh all English, Chinese (Mandarin), Chinese (Cantonese) system voices
12-Nov-2005 Improved Chinese (Mandarin) text to speech engine to human like voice quality
Retrieved from "http://en.net2max.com/Web_PABX_Enhancements"
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