One Click Contact Member Interface
From Net2MAX
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1. One Click Contact Overview | |
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PUBLIC needing help,
MEMBERS needing help, |
Contents |
[edit] 1 Introduction
One Click Contact (1CC) turns any phone number it into a worldwide toll-free multimedia number that is easily accessible by anyone (the public).
We assume you have already joined the One Click Contact service by registering a phone number as your 1CC number and also have received the corresponding PIN (personal identification number).
The 1CC number 61290112121 will be used as an example here, you should replace it with your own 1CC number.
[edit] 2 Release 2.0
1CC consists of Net2MAX Functions which are currently under going an upgrade from Release 1 to Release 2.
Please refer to the Release_2.0_Time_Frames for the stability of each function during the upgrade process.
Here we will give a quick introduction to only some of 1CC's features to you (based on release 2.0). For details on how to fully take advantage of all the the functions in 1CC, please click on the individual function names on the Net2MAX Functions page.
[edit] 3 Using Phones
Members has substantially more capabilities than the public.
[edit] 3.1 Voice using Phone
The default response when the public ring your 1CC Number (e.g. 61290112121 in Sydney Australia):
Net2MAX will ring the member's normal phone AND computer phone at once. The other phone will stop ringing when the member picks up one if the phones, if there is not answer, the caller will be asked to leave a voice message which will be delivered to the member's email box.
[edit] 3.1.1 Dial Direct
[edit] 3.1.2 Dial Toll-Free
[edit] 3.1.3 Dial VoIP
[edit] 3.2 Text using Phone
[edit] 3.2.1 Mobile Web Service
Public with mobile web services (like WAP, i-mode, XHTML, HDML, MML, HTML) on their mobile phone can use them to communication with the member.
If the member is available ONLINE, the public can text chat with the member using Instant Messaging (IM) in real-time. If the member is not available or OFFLINE, the public can still send a text message to the member.
Whether the member is online or offline, the public can send single character commands inside the parentheses ( ) in text messages:
- E for email the message e.g. (E) Hello
- F for fax the message e.g. (F) Hello
- P for phone the message e.g. (P) Hello
- C for make phone call e.g. (C)
For E, F, P commands all the text outside the the parentheses ( ) will be processed and sent to the member.
With P command the text message (e.g. Hello) is converted to voice and played to the member's phone number (61290112121), with C command a phone call is made between the member phone and the public's SMS phone, so they can speak to each other in real time.
Note: Some older mobile phones and networks do NOT support the short web address of "net2max.com?61290112121" the public might have to specify the web address with an extra / like "net2max.com/?61290112121".
[edit] 3.2.2 Short Message Service
Public can send a text message to the member via Net2MAX SMS Numbers. The member does NOT need to have a mobile phone.
Your text message may be delivered to the member as email, fax, SMS, instant message or be converted to voice and play to the member's phone. It is up to the member to decide on how to receive your text message.
Public just put a single character command in front of the 1CC Number within the parentheses ( ) in the text message:
- E for email the message e.g. (E61290112121) Hello
- F for fax the message e.g. (F61290112121) Hello
- P for phone the message e.g. (P61290112121) Hello
- C for make phone call e.g. (C61290112121)
For E, F, P commands all the text outside the the parentheses ( ) will be processed and sent to the member.
With P command the public text message (e.g. Hello) is converted to voice and played to the member's phone number (61290112121), with C command a phone call is made between the member phone and the public's SMS phone, so they can speak to each other.
[edit] 3.3 Image using Phone
[edit] 3.3.1 Fax Direct
[edit] 3.3.2 Fax Toll-Free
[edit] 3.3.3 Mobile Camera
[edit] 4 Using Computers
If you have NOT provided a phone number in the web address, then you will be show a dial pad where you can enter the destination phone number.
The destination phone number is displayed at the top of the page under "Destination Phone Number". This Destination Phone Number can be set through the broswer by the user or can be set automatically by the referring web site.
Your Phone Number
After a member has "Login", her phone number will be displayed at the top of the page under "Your Phone Number:". This will only appear AFTER a member has logged in.
Making and Receiving Calls
Please refer to individual Voice Chat, Text Chat and View Screen pages for details.
[edit] 4.1 Voice using Computer
[edit] 4.1.1 Web Phone
[edit] 4.1.2 Call Back
[edit] 4.1.3 Text to Voice
[edit] 4.2 Text using Computer
[edit] 4.2.1 Web Text
[edit] 4.2.2 Instant Message
[edit] 4.2.3 Electronic Mail
[edit] 4.3 Email Address
An email box to required to operate the 1CC service.
The 1CC Number is also an email address (e.g. 61290112121@net2max.com). If you have an existing email box, all emails to your 1CC Number email address will be forwarded to your existing email box.
Using PHONE and SMS joining methods, you will NOT be able to enter your existing email box. That is OK, you will be asked to enter your existing email box when you FIRST login to Net2MAX via the WEB. The email component of 1CC will NOT work until you have supplied a valid email box to Net2MAX.
Using the WEB join method you MUST supply an email address on the joining WEB page.
If you do NOT have an existing email box, you can OPTIONALLY create a NEW Net2MAX email box at the time of joining from the WEB page by ticking the create optional email box selection and supplying a Cash Card Number (this optional email box has a monthly fee). All your emails to your 1CC number email address will be stored there. You can access those emails through POP, IMAP or WEB.
[edit] 4.4 Image using Computer
[edit] 4.4.1 Remote Screen
[edit] 4.4.2 Video Broadcast
[edit] 4.4.3 White Board
[edit] 5 Other Applications
Some members allow access to extra applications through their 1CC numbers. Below we list only the more popular ones, please contact the individual member for their own list of extra applications.
Some examples: http://oztralia.com?61290112121 and http://oztralia.com?61290111010
[edit] 5.1 Web PABX
[edit] 5.2 Schedule Calendar
[edit] 5.3 Location List
[edit] 5.3.1 Location with Phone
Refer to Time Line
[edit] 5.3.2 Location with Computer
Refer to Time Line
[edit] 5.4 File Exchange
[edit] 5.4.1 File with Phone
Refer to Time Line
[edit] 5.4.2 File with Computer
Refer to Time Line
[edit] 6 Changing 1CC Number
Before the registration process you will need to decide on the type of One Click Contact (1CC) Number you want. It will be used by people to contact you.
Since it is essentially your identity to the outside world for everything, it is important that you pick a number that is the most useful to you.
[edit] 6.1 1CC Number Types
Currently, your 1CC number can be created in the following 4 ways:
[edit] 6.1.1 Existing Number
Using YOUR EXISTING phone number (the phone number you used to ring into Net2MAX to register) is the most popular since you and the people contacting you do NOT have to learn and remember a new number. Your 1CC number is the full international format of your phone number, including country code and area code.
- Example: Caller is given a 12-digit 1CC number 61410111222 which is the SAME as the caller's mobile phone number 61410111222 that was used to ring in to register with Net2MAX.
- Charges: No monthly fee charged for using your existing number as your 1CC number.
- Disadvantages: For privacy and other reasons, you might want to keep your existing number private and use the other 3 types instead.
[edit] 6.1.2 System Number
This gives you a SYSTEM GENERATED number to be used as your 1CC number. Your 1CC number will be made up of 00 followed by a 10-digit random number.
- Example: Caller is given a 12-digit 1CC number 001000056789 which is generated by the system during the joining process, the 1CC number has nothing to do with the caller's mobile phone number of 61410111222 that was used to ring in to register with Net2MAX.
- Charges: No monthly fee charged for system generated 1CC numbers.
- Disadvantages: Net2MAX will attempt to generate "easy to remember" numbers, but they are still long and can be a bit difficult for people to remember. The remaining 2 types attempt to solve this problem.
[edit] 6.1.3 Preferred Number
Allows you to specify YOUR PREFERRED number to be used as your 1CC number. It will be made up of 2 digits 00 followed by 1 to 9 digits that you specify.
- Example: Caller is given a 4-digit 1CC number of 0088 where the caller specifies the digits 0088 herself (from a web page as described below). The 1CC number has nothing to do with the caller's mobile phone number of 61410111222 that was used to ring in to register with Net2MAX.
- Charges: Short numbers are a scarce resource, to prevent people from wasting them, monthly fees are charged for type 3 numbers.
- Disadvantages: Although you have an 1CC number that you preferred, it is not a "real" phone number (it has a country code of 00) so will only work within the Net2MAX network. People cannot just pick up ANY phone and dial your 1CC number.
[edit] 6.1.4 Local Number
Using a LOCAL CITY phone number in a city of your choice, this is the second most popular (after type 1) since you get a real phone number that the public can contact without exposing any of your existing phone numbers.
- Example: Caller is given an 11-digit 1CC number of 61290112121 which is a local land-line number in Sydney (area code 2) Australia (country code 61) that is selected by the user from a drop down list (from a web page as described below). The 1CC number has nothing to do with the caller's mobile phone number of 61410111222 that was used to ring in to register with Net2MAX.
- Charges: Maintaining a real phone number in a real city costs real money, monthly fees are charged for type 4 numbers.
- Disadvantages: Need to give out and remember new 1CC phone number.
[edit] 6.2 Joining Process
Using Your Preferred Number (type 3) or A Local Phone Number (type 4) as your 1CC number requires an extra web browser step in the joining process.
[edit] 6.3 Recommendations
| 1CC Number Type | Registration Process | Reachable Anywhere | Monthly Charge | Hides Original | Starting Digits | 1CC Number Example |
|---|---|---|---|---|---|---|
| EXISTING number | Phone | YES | No | No | Country Code Area Code | Yours: 61410111222 1CC: 61410111222 |
| SYSTEM number | Phone | No | No | YES | 00 | Yours: 61410111222 1CC: 001111156789 |
| PREFERRED number | Phone & Web | No | YES | YES | 00 | Yours: 61410111222 1CC: 0088 |
| LOCAL number | Phone & Web | YES | YES | YES | Country Code Area Code | Yours: 61410111222 1CC: 61290112121 |
1CC numbers created from EXISTING numbers and LOCAL numbers are REAL phone numbers, they work on ANY telephone network on earth, so our recommendations are:
- If you want to publicise your EXISTING phone number, select type 1.
- If you want to protect your EXISTING phone number, select type 4.
1CC numbers created from SYSTEM numbers and PREFERRED numbers are VIRTUAL phone numbers with a country code of 00, they are NOT real phone numbers that can be used outside of Net2MAX, they should be avoided unless your particular situation requires them.
Note:
- With ANY one of the 4 types, you can ADD real Local Numbers onto your 1CC number at any time, in order to increase the number of ways people can contact you.
- With SYSTEM numbers, some Net2MAX Centres with a large range of REAL phone numbers, may give out those real phone numbers instead of giving out virtual 00 numbers.
Finally ... Relax! If you picked the wrong 1CC number option, you can always delete it and start again!
[edit] 6.4 Web Interface
Accessing the web is required as part of the joining process in cases where you want to enter you own preferred number as your 1CC number or use a local number from a city as you 1CC number.
If you are using Your Preferred Number (type 3) or A Local Phone Number (type 4) as your 1CC number then you MUST continue your joining process using a web browser.
You simply need to go to http://net2max.com and Submit your Registered Phone Number as the Destination Number to continue the joining process.
You will need to go to http://net2max.com or http://88.io with a web browser and enter your phone number as the Destination Phone Number (on the left hand size menu).
The country of your computer's IP address MUST matched the country of your phone number. That is we do NOT accept web applications from countries different to the country of your phone number.
[edit] 6.4.1 Your Existing Number
[edit] 6.4.2 System Generated Number
[edit] 6.4.3 Your Preferred Number
All preferred number specified by you belongs to the country code of 00.
[edit] 6.4.4 Local Phone Number
Selecting an alternative phone number from the Local Phone Number List on the web page to be your 1CC number.
The simple 3 steps above are for people who want to register their own phone numbers as their One Click Contact (1CC) numbers.
If you want to use an alternative number as your 1CC number or want to pay for extra features, then you will need to perform more steps, but the process is similar:
- Decide on your 1CC Number Type
- Decide whether to make Payment
- Register your Phone Number
- OPTIONALLY, you can make a payment to access extra features.
- OPTIONALLY, go to http://net2max.com to continue with selecting an 1CC number you like.
[edit] 7 Registration Sharing
Net2MAX relies on a real phone number (fixed or mobile) to be registered in order to identify its member in the real world. It is thus preferred that all members register with their own phone number.
However, there are cases where a person do not have a phone number to register or do not want to register their phone number. In these cases, they can use someone else's registered phone number as their own. They will be given a "slave" registered number that is an extersion of the "master" registered number.
For example, small children can use the register number of their parents (master) as their register number (slave) or staff within a company using the registered number of their company (master) as their registered number (slave).
Note, since the master registered number is responsible for all actions performed by the slave regsitered numbers, it is important that you only allow people yo utrust 100% to have a slave registered number off your registered number number.
[edit] 8 Member Menus
