One Click Contact Charges

From Net2MAX

Contents 1 Introduction 1.1 Public Account 1.2 Member Account 2 Extra Fees 2.1 Monthly Fees 2.2 Transaction Fees 3 Charges Table 4 Customer Support 5 Special Conditions 6 Monthly Fee 6.1 Worldwide Prices 6.2 Community Prices 7 Monthly Resources 7.1 Resources Proportional to Fee 7.2 Increases All Functions

1 Introduction

Unlike other online services, the public (non-members) can use a lot of Net2MAX functionality WITHOUT joining Net2MAX. However, becoming a Net2MAX Member is FREE and does provide the member with more functionality that a public user. Even more features and resources are available through the payment of optional Monthly Fees and Transaction Fees.

1.1 Public Account

If you are a public (a non-member) you can use the One Click Contact Public Interface for free to contact Net2MAX members, you do NOT need to join the One Click Contact (1CC) service NOR pay any One Click Contact Charges.

However, joining is FREE, so invest a few seconds of your time and become a member to experience the increased privacy, productivity and creatively of having YOUR OWN communication environment.

1.2 Member Account

One Click Contact (1CC) is provided as a FREE service with enough features and resources for basic worldwide voice, text, image communications.

The charges listed here are for Net2MAX Members who want to access extra features and consume more resources than available in the 1CC service.

Please note the customer support terms and special conditions for Free 1CC accounts.

2 Extra Fees

Extra features and resources are available from each function if monthly fees or transaction fees are paid. Monthly Fees covers the usage of more stable resources like software feature or storage space, while Transaction Fees covers the usage of more dynamic resources like phone calls and payment collection.

For example, if you want to make calls to certain mobile phones, then you will need to purchase prepaid credit in which the charges for those calls will be deducted as transaction fee on a per call basis.

2.1 Monthly Fees

By paying a small monthly fee (about the price of a cup of coffee in your country), you can access and utilise extra features and resources on the Net2MAX Platform.

2.2 Transaction Fees

3 Charges Table

The following table lists out the features and resources available to the base 1CC account and the extra features and resources available if monthly and transaction fees are paid.

We need feedbacks from members and the general public (yes, that's you) on whether the limits listed in the table below are reasonable or adequate for their designed purposes above. Please post any comments in the Net2MAX Platform Forum under the function you are concerned with.

	Net2MAX Functions	Base 1CC	Monthly Fee	Transaction Fee
1	Access Alert Charges
2	Access Number Charges	1 channel 2 verified number	4 channels 10 verified numbers	per call charge for some access numbers
3	Accounting Finance Charges
4	Audio Broadcast Charges
5	Audio Conference Charges	3-party conference one server 2 conference per month	6-party conference multiple servers 10 conference per month	per hour charge if longer than two hours
6	Bridging Router Charges
7	Call Button Charges
8	Central Authorisation Charges
9	Certificate Authority Charges	can access chargeable calls	can charge Web Dialer usage	can charge Web PABX usage
10	Certified Details Charges
11	Chargeable Call Charges	can access chargeable calls	can charge Web Dialer usage	can charge Web PABX usage
12	Classified Advertisement Charges
13	Community Mesh Charges	2 listings	10 listings
14	Community Package Charges
15	Contact Number Charges
16	Content Distribution Charges	2 listings	10 listings
		2 listings	10 listings
17	Customer Loyalty Charges
18	Customer Relationship Charges
19	Discussion Forum Charges	2 listings	10 listings
20	Disposable PIN Charges	personal identification	public identification
21	DNS Manager Charges
22	Domain Manager Charges
23	Email to Fax Charges	personal identification	public identification
24	ENUM Database Charges
25	Fax to Email Charges	personal identification	public identification
26	Game Listing Charges
27	Group Calendar Charges	web access 2 layers	web, iCalendar access 6 layers
28	Group Contacts Charges	web access 2 layers	web, iCalendar access 6 layers
29	Group Email Charges	10 Mbyte storage	2 Gbyte storage	email queue
30	Group Wiki Charges	10 Mbyte storage	2 Gbyte storage	email queue
31	IAX Phone Charges
32	Information Hub Charges
33	Information Station Charges
34	Instant Command Charges	30 commands	300 commands
35	Instant Message Charges	0 Mbyte Server Storage	10 Mbyte Server Storage
36	International Roaming Charges
37	Internet Gateway Charges	0 Mbyte Server Storage	10 Mbyte Server Storage
38	Inventory Manager Charges
39	Live Support Charges
40	Local Number Charges	1 channel (local number dependent)	2 channels (local number dependent)	per number charge (depends on city)
41	Location Mapping Charges	10 updates	100 updates
42	Media Gallery Charges	10 Mbyte storage	1 Gbyte storage
43	Multimedia Blog Charges	5 incoming fax	100 incoming fax
44	Network Monitor Charges
45	Office Desktop Charges
46	Online Auction Charges
47	Online Conference Charges	5 incoming fax	100 incoming fax
48	Online Shop Charges
49	Overseas Payment Charges
50	Photo Listing Charges
51	Physical Identification Charges
52	Printer to Fax Charges	5 incoming fax	100 incoming fax
53	Private Network Charges	no traffic	2 Gbyte traffic
54	Project Managemant Charges
55	Public Hotspot Charges	no traffic	2 Gbyte traffic
56	Registered Identity Charges
57	Remote Backup Charges
58	Remote Camera Charges
59	Remote Computer Charges
60	Remote Disk Charges	Read Only	Write 1 Gbyte
61	Remote Download Charges
62	Remote Power Charges
63	Remote Printer Charges
64	Remote Provision Charges
65	Remote Screen Charges	3 session	30 session
66	Remote TV Charges
67	Remote Whiteboard Charges
68	RSS Reader Charges
69	Search Engine Charges	Public Search	Private Search
70	Security Manager Charges
71	Selective Advertising Charges
72	Shared Bookmark Charges
73	SIP Phone Charges
74	Skype Phone Charges
75	Transit Account Charges	0 auto transfer rules	2 auto transfer rules
76	Universal Portal Charges	public access control	public access control member access control
77	Video Broadcast Charges	3 sessions	30 sessions
78	Web Chat Charges
79	Web Dialer Charges	3 user network number	30 user network numbers	per call charge (depends on network)
80	Web PABX Charges	10 User Lines 2 Network Numbers	50 User Lines 10 Network Numbers
		not available	1
		not available	1 channel High Quality Text to Speech
81	Web Phone Charges	3 sessions	30 sessions
82	Web Phone Charges
83	Workflow Logistic Charges

Please click on the blue links above in the table for details on each function's charges.

Net2MAX Centres reserve the right to adjust the features and resources provided to the above 1CC accounts at any time by giving notice here.

4 Customer Support

The support of Net2MAX Member is the responsibility of the Net2MAX Communities since they will know their members much better than the Net2MAX Centre.

However, the Net2MAX Centre does provide limited support to members in cases where a member does NOT belong any Net2MAX communities.

	Net2MAX Support	Free 1CC	Monthly 1CC
1	Forum Support	Yes	Yes
2	Email Support	No	Yes
3	Phone Support	No	Free first 30 minutes 3 free calls each month

1. Free 1CC members only receive support via the Forum. No email support and no phone support.
2. Monthly 1CC members receive forum support, plus email support via support@net2max.com
3. Monthly 1CC members also receive the first 30 minutes of the first 3 support calls each month for FREE. After that, phone support are charged in 30-minute blocks or part there of.
4. Currently each excess 30 minute block (or part there of) is AUD19.95 each.
5. Reminder, in most cases, you should use your Net2MAX Community for support instead of using the Net2MAX Centre.

5 Special Conditions

There are major differences between the Free and Monthly 1CC accounts, that you should be aware of:

	Special Conditions	Free 1CC	Monthly 1CC
1	Payment Transaction	Once Every 380 days	No Minimum Transaction
2	Change Notification	No Notice	30 days Notice

1. Although there is no monthly fee, people with Free 1CC Account may still make payments for SOME OPTIONAL operations (like for the calling of mobile phones). Free 1CC accounts that have made no payment of any kind for a continuous period of more than 380 days may be cancelled at any time. Free 1CC Accounts that takes up substantial resources using free operations without any payment may be cancelled first.
2. The features and prices supplied with 1CC may change from time to time, Net2MAX will attempt to notify all Monthly 1CC accounts of the changes that are significant to them 30 days before the change occur. Free 1CC accounts may not receive such advanced notices.

6 Monthly Fee

The Monthly Fee is determined by the individual Net2MAX Centres in each country, although it is generally set to that of a cup of coffee in each country.

6.1 Worldwide Prices

The following table lists the 1CC Monthly Fee for different community sizes in varies countries.

Country	0 (0)	1 (1)	10 (2)	100 (3)	1000 (4)
Australia	AUD 3.95	AUD 3.95	AUD 2.95	AUD 1.95	AUD 0.95
China	CNY 28	CNY 28	CNY 21	CNY 13	CNY 6
Taiwan	TWD 100	TWD 100	TWD 75	TWD 50	TWD 25

Above prices applies to monthly members (not free members), prices are subject to change at any time by giving notice here.

⁽⁰⁾ Individual member WITHOUT joining or starting any community.

⁽¹⁾ Community with 1 - 9 monthly members.

⁽²⁾ Community with 10 - 99 monthly member.

⁽³⁾ Community with 100 - 999 monthly member.

⁽⁴⁾ Community with 1000 or more monthly member.

Note the prices are provided by the Net2MAX Centre directly to Members and Communities, they are NOT the prices provided by the Community to their Members (which may be different).

6.2 Community Prices

The prices provided by the Net2MAX Centres are for the 1CC service, which is the most basic Net2MAX Service that ALL Net2MAX Communities built upon.

Individual Net2MAX Communities may develop their own Net2MAX service to have extra features, products and services based on the 1CC and charge a different Monthly Fee.

If you belong to a Net2MAX Community, you might be charge more or less than the Monthly Fee set by the Net2MAX Centre in your country, please refer to your Net2MAX Community for details.

7 Monthly Resources

As shown in the Resources Table above, each 1CC Monthly Member is allocated a certain amount of resources each month for each function for each Monthly Fee payment.

7.1 Resources Proportional to Fee

One Monthly Fee provides enough monthly resources for the daily personal communications of an individual.

When more resources is required than is available in a single Monthly Fee, entities like businesses, organisations and advanced individuals can acquire multiple times of the resources available to a single monthly fee by paying multiples times of the the Monthly Fee.

For example, one Monthly Fee includes ability to handle 6-party audio conferences. If the member wants to have a 10-party audio conference, then she will need to pay ANOTHER monthly fee to give her EXTRA 6-party audio conferencing ability. By paying double the monthly fee, that 1CC account received double the amount of the resources listed above.

Currently, Monthly Fees (and thus monthly resources) can be increased up to 5 times by the members themselves without special approval by the Net2MAX Centre.

7.2 Increases All Functions

Each extra payment of monthly fee increases the resources available to ALL functions.

Using the example above, paying double the monthly fee increases the audio conference capability from 6 to 12 party, but at the same time all resources for other functions also increased, so amongst all the increases to all the functions, the member will get 2 Gbyte of Media Gallery storage instead one 1 Gbyte.