One Click Contact Charges
From Net2MAX
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1. One Click Contact Overview
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Contents |
[edit] 1 Introduction
Unlike other online services, the public (non-members) can use a lot of Net2MAX functionality WITHOUT joining Net2MAX. However, becoming a Net2MAX Member is FREE and does provide the member with more functionality that a public user. Even more features and resources are available through the payment of optional Monthly Fees and Transaction Fees.
[edit] 1.1 Public Account
If you are a public (a non-member) you can use the One Click Contact Public Interface for free to contact Net2MAX members, you do NOT need to join the One Click Contact (1CC) service NOR pay any One Click Contact Charges.
However, joining is FREE, so invest a few seconds of your time and become a member to experience the increased privacy, productivity and creatively of having YOUR OWN communication environment.
[edit] 1.2 Member Account
One Click Contact (1CC) is provided as a FREE service with enough features and resources for basic worldwide voice, text, image communications.
The charges listed here are for Net2MAX Members who want to access extra features and consume more resources than available in the 1CC service.
Please note the customer support terms and special conditions for Free 1CC accounts.
[edit] 2 Extra Fees
Extra features and resources are available from each function if monthly fees or transaction fees are paid. Monthly Fees covers the usage of more stable resources like software feature or storage space, while Transaction Fees covers the usage of more dynamic resources like phone calls and payment collection.
For example, if you want to make calls to certain mobile phones, then you will need to purchase prepaid credit in which the charges for those calls will be deducted as transaction fee on a per call basis.
[edit] 2.1 Monthly Fees
By paying a small monthly fee (about the price of a cup of coffee in your country), you can access and utilise extra features and resources on the Net2MAX Platform.
[edit] 2.2 Transaction Fees
[edit] 3 Charges Table
The following table lists out the features and resources available to the base 1CC account and the extra features and resources available if monthly and transaction fees are paid.
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We need feedbacks from members and the general public (yes, that's you) on whether the limits listed in the table below are reasonable or adequate for their designed purposes above. Please post any comments in the Net2MAX Platform Forum under the function you are concerned with. |
| Net2MAX Functions | Base 1CC | Monthly Fee | Transaction Fee | |
|---|---|---|---|---|
| 1 | Access Number Charges | 1 channel 2 verified number | 4 channels 10 verified numbers | per call charge for some access numbers |
| 2 | Audio Conference Charges | 3-party conference one server 2 conference per month | 6-party conference multiple servers 10 conference per month | per hour charge if longer than two hours |
| 3 | Background Download Charges | not part of service | 500 Mbyte | |
| 4 | Business Centre Charges | | ||
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| 5 | Central Security Charges | public access control | public access control 3 member access control | |
| 6 | Certificate Authority Charges | can access chargeable calls | can charge Web Dialer usage | can charge Web PABX usage |
| 7 | Chargeable Call Charges | can access chargeable calls | can charge Web Dialer usage | can charge Web PABX usage |
| 8 | Commerce Exchange Charges | 2 listings | 10 listings | online shop |
| 9 | Community Billing Charges | 2 listings | 10 listings | |
| 10 | Community Mesh Charges | 2 listings | 10 listings | |
| 11 | Content Distribution Charges | 2 listings | 10 listings | |
| 2 listings | 10 listings | |||
| 12 | Device Configuration Charges | 2 listings | 10 listings | |
| 13 | Discussion Forum Charges | 2 listings | 10 listings | |
| 14 | Distributed Management Charges | 2 listings | 10 listings | |
| 15 | Disposable PIN Charges | personal identification | public identification | |
| 16 | Email to Fax Charges | personal identification | public identification | |
| 17 | Fax to Charges | personal identification | public identification | |
| 18 | Group Calendar Charges | web access 2 layers | web, iCalendar access 6 layers | |
| 19 | Group Contacts Charges | web access 2 layers | web, iCalendar access 6 layers | |
| 20 | Group Charges | 10 Mbyte storage | 2 Gbyte storage | email queue |
| 21 | Group Wiki Charges | 10 Mbyte storage | 2 Gbyte storage | email queue |
| 22 | Incremental Backup Charges | 10 Mbyte storage | 1 Gbyte storage | |
| 23 | Instant Command Charges | 30 commands | 300 commands | |
| 24 | Instant Message Charges | 0 Mbyte Server Storage | 10 Mbyte Server Storage | |
| 25 | Instant Registration Charges | 0 Mbyte Server Storage | 10 Mbyte Server Storage | |
| 26 | Internet Gateway Charges | 0 Mbyte Server Storage | 10 Mbyte Server Storage | |
| 27 | Internet Number Charges | One SIP Server | Multiple SIP Servers | |
| 1 incoming channels | 2 incoming channels | Extra Channels | ||
| 1 outgoing channels | 2 outgoing channels | Extra Channels | ||
| One IAX Server | Multiple IAX Servers | |||
| 28 | Local Number Charges | 1 channel (local number dependent) | 2 channels (local number dependent) | per number charge (depends on city) |
| 29 | Location Tracker Charges | 10 updates | 100 updates | |
| 30 | Media Gallery Charges | 10 Mbyte storage | 1 Gbyte storage | |
| 31 | Media Recorder Charges | 10 Mbyte storage | 1 Gbyte storage | |
| 32 | Motion Monitor Charges | 5 incoming fax | 100 incoming fax | |
| 33 | Multimedia Blog Charges | 5 incoming fax | 100 incoming fax | |
| 34 | Online Conference Charges | 5 incoming fax | 100 incoming fax | |
| 35 | Optional Advertising Charges | 5 incoming fax | 100 incoming fax | |
| 36 | Printer to Fax Charges | 5 incoming fax | 100 incoming fax | |
| 37 | Private Domain Charges | 5 incoming fax | 100 incoming fax | |
| 38 | Private Network Charges | no traffic | 2 Gbyte traffic | |
| 39 | Public Hotspot Charges | no traffic | 2 Gbyte traffic | |
| 40 | Remote Disk Charges | Read Only | Write 1 Gbyte | |
| 41 | Remote Screen Charges | 3 session | 30 session | |
| 42 | Search Engine Charges | Public Search | Private Search | |
| 43 | Transit Account Charges | 0 auto transfer rules | 2 auto transfer rules | |
| 44 | Universal Portal Charges | public access control | public access control member access control | |
| 45 | Video Broadcast Charges | 3 sessions | 30 sessions | |
| 46 | Web Dialer Charges | 3 user network number | 30 user network numbers | per call charge (depends on network) |
| 47 | Web PABX Charges | 10 User Lines 2 Network Numbers | 50 User Lines 10 Network Numbers | |
| not available | 1 | |||
| not available | 1 channel High Quality Text to Speech | |||
| 48 | Web Phone Charges | 3 sessions | 30 sessions | |
| 49 | Web Text Charges | 3 sessions | 30 sessions | |
| 50 | Virtual Server Charges | optional function | 30 sessions | |
| 51 | White Board Charges | optional function | 30 sessions |
Please click on the blue links above in the table for details on each function's charges.
Net2MAX Centres reserve the right to adjust the features and resources provided to the above 1CC accounts at any time by giving notice here.
[edit] 4 Customer Support
The support of Net2MAX Member is the responsibility of the Net2MAX Communities since they will know their members much better than the Net2MAX Centre.
However, the Net2MAX Centre does provide limited support to members in cases where a member does NOT belong any Net2MAX communities.
| Net2MAX Support | Free 1CC | Monthly 1CC | |
|---|---|---|---|
| 1 | Forum Support | Yes | Yes |
| 2 | Email Support | No | Yes |
| 3 | Phone Support | No | Free first 30 minutes 3 free calls each month |
- Free 1CC members only receive support via the Forum. No email support and no phone support.
- Monthly 1CC members receive forum support, plus email support via support@net2max.com
- Monthly 1CC members also receive the first 30 minutes of the first 3 support calls each month for FREE. After that, phone support are charged in 30-minute blocks or part there of.
- Currently each excess 30 minute block (or part there of) is AUD19.95 each.
- Reminder, in most cases, you should use your Net2MAX Community for support instead of using the Net2MAX Centre.
[edit] 5 Special Conditions
There are major differences between the Free and Monthly 1CC accounts, that you should be aware of:
| Special Conditions | Free 1CC | Monthly 1CC | |
|---|---|---|---|
| 1 | Payment Transaction | Once Every 380 days | No Minimum Transaction |
| 2 | Change Notification | No Notice | 30 days Notice |
- Although there is no monthly fee, people with Free 1CC Account may still make payments for SOME OPTIONAL operations (like for the calling of mobile phones). Free 1CC accounts that have made no payment of any kind for a continuous period of more than 380 days may be cancelled at any time. Free 1CC Accounts that takes up substantial resources using free operations without any payment may be cancelled first.
- The features and prices supplied with 1CC may change from time to time, Net2MAX will attempt to notify all Monthly 1CC accounts of the changes that are significant to them 30 days before the change occur. Free 1CC accounts may not receive such advanced notices.
[edit] 6 Monthly Fee
The Monthly Fee is determined by the individual Net2MAX Centres in each country, although it is generally set to that of a cup of coffee in each country.
[edit] 6.1 Worldwide Prices
The following table lists the 1CC Monthly Fee for different community sizes in varies countries.
| Country | 0 (0) | 1 (1) | 10 (2) | 100 (3) | 1000 (4) |
|---|---|---|---|---|---|
| Australia | AUD 3.95 | AUD 3.95 | AUD 2.95 | AUD 1.95 | AUD 0.95 |
| China | CNY 28 | CNY 28 | CNY 21 | CNY 13 | CNY 6 |
| Taiwan | TWD 100 | TWD 100 | TWD 75 | TWD 50 | TWD 25 |
Above prices applies to monthly members (not free members), prices are subject to change at any time by giving notice here.
- (0) Individual member WITHOUT joining or starting any community.
- (1) Community with 1 - 9 monthly members.
- (2) Community with 10 - 99 monthly member.
- (3) Community with 100 - 999 monthly member.
- (4) Community with 1000 or more monthly member.
Note the prices are provided by the Net2MAX Centre directly to Members and Communities, they are NOT the prices provided by the Community to their Members (which may be different).
[edit] 6.2 Community Prices
The prices provided by the Net2MAX Centres are for the 1CC service, which is the most basic Net2MAX Service that ALL Net2MAX Communities built upon.
Individual Net2MAX Communities may develop their own Net2MAX service to have extra features, products and services based on the 1CC and charge a different Monthly Fee.
If you belong to a Net2MAX Community, you might be charge more or less than the Monthly Fee set by the Net2MAX Centre in your country, please refer to your Net2MAX Community for details.
[edit] 7 Monthly Resources
As shown in the Resources Table above, each 1CC Monthly Member is allocated a certain amount of resources each month for each function for each Monthly Fee payment.
[edit] 7.1 Resources Proportional to Fee
One Monthly Fee provides enough monthly resources for the daily personal communications of an individual.
When more resources is required than is available in a single Monthly Fee, entities like businesses, organisations and advanced individuals can acquire multiple times of the resources available to a single monthly fee by paying multiples times of the the Monthly Fee.
For example, one Monthly Fee includes ability to handle 6-party audio conferences. If the member wants to have a 10-party audio conference, then she will need to pay ANOTHER monthly fee to give her EXTRA 6-party audio conferencing ability. By paying double the monthly fee, that 1CC account received double the amount of the resources listed above.
Currently, Monthly Fees (and thus monthly resources) can be increased up to 5 times by the members themselves without special approval by the Net2MAX Centre.
[edit] 7.2 Increases All Functions
Each extra payment of monthly fee increases the resources available to ALL functions.
Using the example above, paying double the monthly fee increases the audio conference capability from 6 to 12 party, but at the same time all resources for other functions also increased, so amongst all the increases to all the functions, the member will get 2 Gbyte of Media Gallery storage instead one 1 Gbyte.

